Terms of service

Terms of Service

Opia by Jei

Last updated: June 15, 2026

These Terms of Service (“Terms”) govern your access to and use of https://opiabyjei.com and any purchases you make from Opia by Jei (“we,” “us,” or “our”). By using our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. Eligibility

You must be at least 18 years old, or use the site under the supervision of a parent or guardian, and you must provide accurate information when placing an order.

2. Products and made-to-order nature

Our products are made to order and printed on demand. Product images are for illustration; slight variations in color, placement, and finish are normal and are not defects. We try to describe products accurately but do not warrant that descriptions are error-free.

3. Pricing, availability, and orders

All prices are shown in USD $ and may change at any time. We may limit, refuse, or cancel any order, including where there is a pricing or product error, suspected fraud, or a problem verifying your information. Your order is an offer to buy; a contract is formed only when we accept and process it. If we cancel an order you've already paid for, we will refund it.

4. Payment and taxes

By placing an order you authorize us (through our payment processor) to charge your payment method for the total amount, including any applicable taxes and shipping. You are responsible for any duties or import fees on international orders.

5. Shipping, returns, and refunds

Shipping timelines and our return/refund terms are described in our Shipping Policy and Return & Refund Policy, which are incorporated into these Terms by reference.

6. Intellectual property

All content on our site — including designs, artwork, logos, text, and images — is owned by us or our licensors and is protected by law. We grant you a limited, personal, non-transferable license to view the site for shopping. You may not copy, reproduce, resell, or create derivative works from our designs or content without our written permission.

7. User content

If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our store and marketing. You are responsible for the content you submit and confirm you have the right to share it.

8. Acceptable use

You agree not to use our site for any unlawful purpose, to infringe others' rights, to interfere with the site's operation, or to attempt to gain unauthorized access to our systems or data.

9. Third-party services and links

Our site relies on third-party services (such as our ecommerce platform, production partner, payment processors, and advertising platforms) and may link to third-party sites. We are not responsible for the content, policies, or practices of third parties.

10. Disclaimer of warranties

Except where prohibited by law, our site and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied. Nothing in these Terms limits any rights you have under mandatory consumer-protection laws, including remedies for defective or not-as-described goods.

11. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, arising from your use of the site or products. To the extent we are found liable, our total liability will not exceed the amount you paid for the order giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising out of your misuse of the site, your violation of these Terms, or your violation of any law or third-party right.

13. Governing law and disputes

These Terms are governed by the laws of the State of NY , without regard to conflict-of-law rules. Any dispute will be handled in the courts located in Bronx, NY. unless applicable law requires otherwise.

14. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, and the “Last updated” date shows when they last changed. Your continued use of the site means you accept the updated Terms.

15. General

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. These Terms, together with our policies, are the entire agreement between you and us regarding the site.